Do you have 1,000 parts to update? No problem! Equipment operators, technicians, and dealers need accurate parts books to reference. But managing technical documentation for heavy equipment and manufacturing machines can be difficult. Because machine parts get updated frequently, technical publishers have a hard time matching image files, bill of materials (BOMs), and other document…
Are your parts-publishing processes creating a bottleneck? If aftermarket sales and support can’t identify a part easily, then the answer may be yes. While improving productivity on the manufacturing floor is often an OEM’s primary goal, many manufacturers are bringing that same scrutiny to their “upstairs factory,” according to Industry Week. As product lead times…
Are you ready to turn digital parts catalogs into a robust sales and marketing tool? Online, commerce-enabled parts catalogs make transactions quick, seamless, and user-friendly. If your aftermarket sales still depend on telephones, faxes, and email, you should consider offering buyers the self-service convenience they demand. Below are five simple tips to improve part book…
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