machine made up of spare parts

10 Myths About Winning in the Aftermarket

Aftermarket sales are an afterthought for many manufacturers, which is part of the reason that independent third-party suppliers have captured most of the market. Many companies are content letting these independent suppliers take care of their customer’s needs. There are a lot of common concerns about what it will entail to have a successful part…

Equipment-Owner-Perspective-Spare-Parts

An Equipment Owner’s Perspective on Spare Parts

One of Digabit’s clients is Schramm, Inc., a 115-year-old manufacturer of drilling equipment supplying the global mining, energy and water industries. Schramm builds custom rigs tailored to buyers’ specifications, which means that maintenance and repair of these unique machines requires complex coordination of the right people, with the right parts, at the right time. Complicating…

easily-create-online-parts-catalogs-SMBs

Easily Create Online Parts Catalogs for SMBs

Many small and medium-sized manufacturing companies can benefit from offering illustrated parts catalogs on the web. Increased sales of parts and supplies, better customer support, and higher levels of customer satisfaction are some of the results seen by Digabit customers who implement the Documoto suite of tools. With these companies in mind, Digabit recently developed…

5-reasons-use-OEM-parts

5 Reasons to Use OEM Parts — And 3 Reasons Not To!

If you work in an industry that relies on commercial vehicles, heavy equipment like drilling rigs, or other complex pieces of capital equipment, one of your biggest concerns is maximizing your machines’ uptime and minimizing your total cost of ownership (TCO). Given those two complementary objectives, what do you do when it’s time for repairs…