Christa leads the Professional Services team at Documoto. Previously, Christa worked in the retail ATM industry, where she implemented several software solutions and the ISO 9001:2008 quality management system at Bell ATM. After implementing Documoto at Bell ATM as a customer, Documoto saw her passion for software implementation and recruited her in 2014. She has nearly a decade of experience in varying services and management roles. Christa is naturally a person who strives to do whatever it takes to ensure that our customers are successful and build a Professional Services team that embodies the same mentality. In her free time, Christa enjoys spending time traveling (both within the US and internationally), or hiking, swimming, boating, and in general exploring the outdoors near her home in Madison, Wisconsin.

MacLean Drills Publishing Time Down to Minutes

As an underground mining equipment manufacturer, MacLean is committed to mining safety and productivity. MacLean’s top priority is to provide immediate support to their customers when a machine needs maintenance or a part replacement, which is why they have branches strategically placed in key markets. So, when the MacLean team began searching for a solution…

3 Strategies to Master Your Manufacturing Aftermarket Services

New product revenue shares may be on the decline for manufacturers, but aftermarket services can help businesses navigate economic challenges. According to Deloitte Insights, manufacturers are expanding into aftermarket services because they offer a higher margin and improve customer experience. On a global scale, Deloitte reveals that “the aftermarket business is about 2.5 times the…

Documoto Reduces Support Time By 50% For Ploeger Oxbo

Oxbo International develops, manufactures, distributes, and supports mechanized solutions for agricultural niche markets worldwide. Ploeger Oxbo Group’s equipment is heavily relied on during harvest season. Their equipment becomes mission-critical during harvest; any downtime can cause significant operational delays and loss of revenue. Operating out of three manufacturing facilities in the United States and several sister…