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Documoto Blog: Customer Success

Unlock The Value of Your Technical Documentation

Unlock The Value of Your Technical Documentation

For manufacturing businesses, the value of aftermarket services is immense. According to one analysis by McKinsey & Company, the average earnings-before-interest-and-taxes margin..

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Snorkel and Xtreme logos with a large lift

Snorkel & Xtreme Manufacturing Achieve Premier Product Support

There are multiple facets to Snorkel and Xtreme Manufacturing. Operating as part of the Ahern Family of Companies, owned by Don F. Ahern, who also owns Ahern Rentals, North..

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It's Official! Documoto's Community Is Now Live!

After months of planning, we are excited to announce the launch of our brand-new Community! Created with Documoto’s manufacturing, technical, and publishing professionals in mind,..

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Schramm saves customers time with Documoto's advanced search capabilities

Schramm Saves Customers Time With Documoto's Advanced Search

Customer relationships are essential to good business, and at Schramm, maintaining solid partnerships means going the extra mile to deliver exemplary service. Schramm’s top..

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Maclean drilling machine

MacLean Drills Publishing Time Down to Minutes

As an underground mining equipment manufacturer, MacLean is committed to mining safety and productivity. MacLean’s top priority is to provide immediate support to their customers..

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Fecon Cuts Down Competition with Sales and Customer Support

The equipment that Fecon manufactures has a reputation for ruggedness and durability, a necessity in the harsh working environments where their tools operate. Clearing land for..

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Paladin attachment

Paladin Breaks New Ground In Technical Support

Eleven brands, one solution. Paladin Attachments (acquired by Stanley Infrastructure in 2019) is a one-stop shop for quality, productive, and powerful attachment tools. In..

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Reduce support by 50%

Documoto Reduces Support Time By 50% For Ploeger Oxbo

Oxbo International develops, manufactures, distributes, and supports mechanized solutions for agricultural niche markets worldwide. Ploeger Oxbo Group’s equipment is heavily..

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Lawn mower in action

Accurate Parts Lookup Improves Customer Service For Excel Industries

Excel Industries, a leader in outdoor power equipment products for turf and mowing, contains a network of more than 1,600 U.S. dealers and 30 distributors worldwide.

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Construction worker looking at a large drill

Aftermarket Revenue Gains For Atlas Copco Construction

Aftermarket revenue is a crucial component of many equipment manufacturing businesses. With over 116 locations in the U.S. and offices in 90 countries, Atlas Copco Construction..

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Metro trains face to face

LA Metro Save Thousands a Week in Labor Costs

DOCUMOTO’S TECHNOLOGY SAVES THOUSANDS A WEEK IN LABOR COSTS FOR LA METRO What do 9.6 million people that live within a 1,433-square mile service area have in common?..

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