DuraTech Industries’ Digital Transformation with Documoto

How a self-managed platform empowered DuraTech to boost sales, streamline operations, and take control of their content.

DuraTech Industries, a trusted agricultural and industrial equipment manufacturer located in the upper Midwest, faced significant challenges with its dealer and distributor portal. The legacy system was cumbersome, requiring third-party intervention for updates - a process that could take weeks to months for even minor changes. This bottleneck led to a heavy reliance on phone orders, creating inefficiencies, delaying customer transactions, and limiting innovation. 

Case Study Highlights Include:

• Modernize their dealer and distributor portal
• Take full control of content creation and updates
• Enhance efficiency by reducing manual order processing
• Provide dealers with a user-friendly, self-service platform

Download the case study to see how Duratech increased Part Sales by ~15%, Time for Parts Catalog Updates Reduced from Weeks to Instantly, and Duratech reduced Part Sales Staff Costs by 50%.