Paladin Attachments, acquired by Stanley Infrastructure in 2019, encompasses a family of well-known and respected brands in the construction, forestry, and mining industries.
When they decided to update their product support, they chose Documoto to effectively manage parts information in a relational database, publish accurate documents and give dealers a best-in-class technical support solution.
Read more about how Paladin Attachments distributed parts manuals in the past, why they chose Documoto, and how their aftermarket operations have evolved for the better!
Some of the case study highlights focus on how Documoto helped Paladin Attachments:
- Improve the accuracy and accessibility of product documentation
- Reduce sales and support calls with a self-service portal
- Keep parts manuals up-to-date - the time to edit them has been cut to nearly zero
See if your parts management and publishing environment is a good candidate for an upgrade like Paladin!
