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Aftermarket Solutions For Construction Equipment Manufacturers

Increase your aftermarket sales & lower internal costs.

Service and technical support are the key points of interaction between construction equipment manufacturers and their equipment owners. The quality of this interaction can shape a customer’s experience with your company. Nurture long-term relationships with your consumers by improving the quality of your support documentation. By upgrading the technology used to manage, service, and sell replacement parts, you can:

  1. Deliver faster, more reliable support
  2. Streamline the customer experience
  3. Reduce internal operational costs
  4. Maximize aftermarket ROI
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Added convenience.

Construction equipment manufacturers have used printed catalogs and books for decades to help their customers support their equipment. Documoto lets you modernize your approach with an online shopping portal. By implementing eCommerce for the aftermarket experience, you add a layer of convenience for your customers, encourage the use of your original parts, and create a more comprehensive purchase and support experience.

Our solution will help you:

  • Increase sales revenue for aftermarket parts
  • Offer customers real-time part and information updates
  • Enhance dealer support and customer loyalty
  • Produce a multilingual site for parts ordering
  • Access and share accurate technical information
  • Integrate Documoto with an external system, such as an eCommerce or ERP systems for shopping cart submittal
  • Improve tracking and reporting

Explore Construction success stories.

See how we've helped these companies improve documentation processes, parts management, and increase revenue.

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Atlas Copco Increases Online Part Sales

With Documoto's authoring and publishing tools—Atlas Copco increased online sales by 64% and increased its overall parts revenue by 4%.

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Paladin Breaks Ground In Support | Case Study

Paladin Breaks Ground In Support

On the parts catalog creation side, the 4 – 8 hours of labor it previously took to create a PDF is down to 45 min – 1.5 hours.

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Xtreme Manufacturing

Snorkel & Xtreme Manufacturing Achieve Premier Product Support

With Documoto's authoring tools - Snorkel and Xtreme Manufacturing Group have reduced parts book publishing by 60%.

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Explore publishing & parts management solutions.

Author & Publish

Our authoring software lets you create, enrich, and connect content (parts, assemblies, books, tech docs) in an easy-to-use interface—resulting in significant time-savings when formatting, publishing, and updating catalogs.

Author & Publish

Cloud Library

Our cloud library acts as a central content hub with a browser-based interface that allows equipment manufacturers to securely distribute content to their partners and customers through a branded interface in multiple languages.

Cloud Library

Parts Storefront

Our parts storefront turns electronic parts catalogs into an online sales channel—allowing buyers to search, select, and quote/order parts easily. It also offers the ability to integrate with ERP systems for real-time price/inventory updates.

Parts Storefront

Interoperability

Get access to your most up-to-date aftermarket content and data when and where you need it. Our interoperable interface enables easy data import and export, seamless integration with other systems, organization wide sharing, and anywhere access.

Interoperability

Are you ready to Own Your Aftermarket?

Documoto powers hundreds of the world's largest equipment brands across over 100 countries in 27 languages. See how Documoto can help you simplify publishing, improve dealer and customer experience, and create a source of truth for your aftermarket parts and service experience.