Fecon Shreds Competition with Online Dealer Portal

Fecon makes rugged machines and highly engineered tools for tough jobs in the forestry and construction industries. When those tools need repair or replacement, Fecon equipment owners have confidence that they’ll receive the support they need to get back to work in no time!

Read about Fecon’s decision-making process, business needs, and the results they achieved after implementing Documoto in our case study!

Case Study Highlights Include:

• As Fecon expanded equipment sales, they sought a technical solution to improve service delivery and enhance customer support

• Over a 5-year period, sales of replacement and maintenance parts increased by $2 million without an increase in staffing

• Online orders increased from 10% to 63% of all aftermarket transactions

Find out if Documoto’s cloud solutions might be the key to transforming your product support and aftermarket sales operations.