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Hiperbaric makes high-pressure food processing machines that sterilize and preserve food products in over 30 countries. That global footprint makes efficient customer support vital in maintaining a competitive advantage.
Now you can read a detailed case study showing how Documoto software helped Hiperbaric’s after-sale support move from good to great!
Case Study Highlights Include:
The ability to automate online ordering reduces the need for manual order processing
Help desk and field service personnel have reduced time spent searching documentation by 10-20%, with potential for even greater savings
Overall productivity gains means Hiperbaric can grow their customer base and revenues while maintaining current staffing levels