Aftermarket Solutions For Industrial Machinery Equipment Manufacturers
Reduce pressure on aftermarket sales and support.
For companies that depend on heavy industrial equipment, efficient repairs and transparent communication about service updates are critical to running their businesses. As an industrial equipment manufacturer, providing real-time updates about support documentation and equipment parts can help create loyal customers. Documoto supports your network of customers and partners by providing them with a secure self-service tool they can rely on for all of their product information inquiries.
Consolidated content.
Store all of your support materials securely in one central location with anytime access–part catalogs, service manuals, repair bulletins, instructional videos, inspection reports, certifications, and more.
Give your network the ability to search and view all of your technical documentation and dramatically improve your customers' experience.
Our solution will help you:
Enhance the customer experience
Provide 24/7 support to your network of dealers and customers
Identify parts efficiently and accurately process orders
Reduce maintenance costs and increase machine uptime
Explore Industrial Equipment success stories.
See how we've helped these companies improve documentation processes, parts management, and increase revenue.
Hiperbaric Reduces Pressure on After-Sales Support
Hiperbaric reports up to 25% efficiency gains while giving clients 24/7 access to graphical technical diagrams and materials.
Our authoring software lets you create, enrich, and connect content (parts, assemblies, books, tech docs) in an easy-to-use interface—resulting in significant time-savings when formatting, publishing, and updating catalogs.
Our cloud library acts as a central content hub with a browser-based interface that allows equipment manufacturers to securely distribute content to their partners and customers through a branded interface in multiple languages.
Our parts storefront turns electronic parts catalogs into an online sales channel—allowing buyers to search, select, and quote/order parts easily. It also offers the ability to integrate with ERP systems for real-time price/inventory updates.
Get access to your most up-to-date aftermarket content and data when and where you need it. Our interoperable interface enables easy data import and export, seamless integration with other systems, organization wide sharing, and anywhere access.
Documoto powers hundreds of the world's largest equipment brands across over 100 countries in 27 languages. See how Documoto can help you simplify publishing, improve dealer and customer experience, and create a source of truth for your aftermarket parts and service experience.
