Customer Success

After months of planning, we are excited to announce the launch of our brand-new Community! Created with Documoto’s manufacturing, technical, and publishing professionals in mind, we are thrilled that our customers can now interact with one another to share their valuable tips, tricks, best practices and engage with one another on challenges, questions, and idea-sharing.

Our mission is to deliver a modern and valuable support tool that allows our users to interact and discuss all the great features and solutions that Documoto offers. While we love providing a personal touch and regularly interacting with our customers, we realize that our customers have a need to engage with others in similar roles and industries, and Documoto’s Community allows just that!

A Fresh New Look – Documoto’s Knowledge Base

Although it’s still operating as a self-service tool that provides customers with current product information, user guides, and best practices – Documoto’s Knowledge Base has a fresh new look!

So, when can you check out the latest look and content? The answer is now! To access both the Community and Knowledge Base, click HERE.

And if you haven’t already signed up to access all this great content, this is a perfect time! Need more convincing? Below are some of the reasons why you should join.

Some of the features and benefits of both the Documoto Community and Knowledge Base include:

  • Self-Service Support Tool
  • Process and Feature Optimization Ideas through Best Practices & Shared Knowledge
  • Provides Access to Customer-Focused Solutions
  • Strengthens Relationships within our Community

Not a customer yet? Get a mini-tour by watching the video below.