LA Metro Case Study

LA Metro Implements Integrated Service Solution to Drive Maintenance Efficiency

The third-largest public transit authority in the U.S., LA Metro employs over 1,000 mechanics to maintain and repair its fleet of buses, rail cars and other vehicles. After building a cutting-edge warehouse with robotic parts pickers next to the maintenance shop, they wanted a parts management solution that was able to capture all the benefits of their innovative technology and workflow improvements.

Metro chose Documoto software to maximize parts ordering accuracy, reducing vehicle downtime, and improving mechanics’ productivity.

Case Study Highlights Include:

  • LA Metro transformed the traditional maintenance workflow with digital tools, including Documoto and Infor

  • Moving from paper books and PDFs to interactive versions of OEM parts manuals improved order accuracy to 100%

  • Mechanics save an average of 30 minutes for each error avoided, saving $1000s a week in downtime and labor costs

Download the case study to see how mechanics improved order accuracy to over 99%, while Metro expanded its ability to provide safe, reliable, and comfortable transportation.

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