Accurate parts lookup and ordering for dealers is paramount to Excel’s customer service, and thanks to Documoto, they’re able to provide real-time parts information to their dealer network around the world.
- Updated parts information distributed in real-time
- Excel carefully planned the rollout internally and to the dealer network
- 9 out of 10 dealers have adopted the new platform
Read the case study to see what challenges Excel Industries faced, and how using Documoto improved their publishing process and parts information accuracy.