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Hiperbaric Reduces Pressure on After-Sales Support

Hiperbaric Case Study

Hiperbaric makes high-pressure food processing machines that sterilize and preserve food products in over 30 countries. That global footprint makes efficient customer support vital in maintaining a competitive advantage.

Now you can read a detailed case study showing how Documoto software helped Hiperbaric’s after-sale support move from good to great!

Highlights:

  • The ability to automate online ordering reduces the need for manual order processing
  • Help desk and field service personnel have reduced time spent searching documentation by 10-20%, with potential for even greater savings
  • Overall productivity gains means Hiperbaric can grow their customer base and revenues while maintaining current staffing levels

Read the case study to see more details on Hiperbaric’s business environment, why they decided on Documoto, and how they achieved significant improvements after adopting Documoto’s Cloud Library and Cloud Storefront.

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