3 Strategies to Master Your Manufacturing Aftermarket Services

New product revenue shares may be on the decline for manufacturers, but aftermarket services can help businesses navigate economic challenges. According to Deloitte Insights, manufacturers are expanding into aftermarket services because they offer a higher margin and improve customer experience. On a global scale, Deloitte reveals that “the aftermarket business is about 2.5 times the…

Equipment Manufacturing: Meet Your Customers Expectations

It’s no secret. Today, equipment manufacturers recognize the importance of developing cutting-edge machines that meet customers’ expectations. With that in mind, they haven’t always had the ability to maximize their relationships with those who use the actual machinery they produce. THE OEM DILEMMA EXPLAINED Why? Sometimes there isn’t a direct relationship with the customer. Especially…