Accelerate Your Aftermarket Customer Experience

The race to improve the aftermarket customer experience has started. Are you ready to accelerate your aftermarket customer experience? It’s no secret that the COVID-19 Pandemic revolutionized the way manufacturers approach sales and services. So much so, manufacturers across numerous industries are playing catch up. From the buying experience to the factory floor, customization is…

8 Ways To Build Customer Loyalty

Equipment Manufacturers: 8 Ways To Build Customer Loyalty

You may have heard the saying that “80% of your sales come from 20% of your customers.” An active aftermarket program can help boost your sales as well as establish a loyal customer base. Given that third-party vendors are becoming more price competitive, many equipment manufacturers struggle to retain customers after the warranty expires. This…