How to Avoid Structured Data Pitfalls

How to Avoid Structured Data Pitfalls

The technical publishing world has increasingly gravitated toward structured data concepts and tools over the past decade. From XML to DITA to component content management systems (CCMSs), the evolution continues thanks to savings in labor, improved accuracy, and optimized workflows afforded by structured data methodologies. While using structured data to publish technical documentation offers significant…

Make Your Parts Catalogs More User-Friendly

Are you ready to turn digital parts catalogs into a robust sales and marketing tool? Online, commerce-enabled parts catalogs make transactions quick, seamless, and user-friendly. If your aftermarket sales still depend on telephones, faxes, and email, you should consider offering buyers the self-service convenience they demand. Below are five simple tips to improve part book…

Keep Your Parts Lists Up-to-Date

Having trouble keeping your parts lists up-to-date? We hear that a lot! Our team talks to equipment manufacturers on a daily basis and the one common challenge they all share is managing and maintaining their equipment parts information catalogs. Generally, manufacturers provide Illustrated Parts Catalogs for their network of dealers or customers that need to be…

heavy machinery on a road

Electronic Parts Catalogs: 4 Ways To Get The Highest ROI

Looking to go digital with your electronic parts catalog? Documoto has the solution! Every company should have a digital strategy, but some sectors are more suited than others for electronic parts catalogs. We keep hammering home this point, but it’s true, the future of parts cataloging is digital. Gone are the days where your technical…

Want to Improve Dealer Loyalty? Provide Accurate Parts Information

Q&A With Brian Becker, Digital Service Parts Analyst In addition to manufacturing best-in-class outdoor power equipment, Excel Industries strives to give customers a quality owner experience. Their dealer network of more than 1,600 U.S. dealers and over 30 distributors worldwide work tirelessly to answer questions and provide expert service to every customer. We talked with…

5 Steps For Easy Content Migration

For manufacturing companies, centralizing parts data from disconnected sources into a single Electronic Parts Catalog (EPC) system continues to gain popularity. Moving to an EPC system enables efficient content reuse, greater control and the easy creation of both online catalogs and exportable/printable parts books. There are some clear benefits for companies who make the switch to…

Content Management in the Cloud

What Comes After ECM?

In January of 2017, research firm Gartner announced that the term “enterprise content management” (ECM) is headed for an early retirement. The new market category to describe how large businesses capture, store and distribute information will now be called, at least by Gartner, “content services.” Sorry, that doesn’t mean Sharepoint is being decommissioned as of…

CAD drawing product engineering

Rethinking the Relationship Between Tech Pubs and Engineering

NOTE: This article was originally published in the Center for Information-Development Management’s (CIDM) Best Practices newsletter in February 2017. The author is Richard Ackerman, Digabit’s Senior Director of Solutions Engineering. Information developers in manufacturing environments have a natural desire to use engineering output to create product manuals, parts book content, and other technical support materials.…

Engineer working on CAD

Publishing Tools and Documoto: A Match Made in Parts Book Heaven

If you use SOLIDWORKS Composer or similar publishing tools to transform CAD data into technical documentation, you already understand the importance of providing clear and detailed illustrations in materials for customers. Which is why it’s surprising that so many manufacturers invest in tools like Composer, but then take the valuable images they produce and export…