5 Steps For Easy Content Migration

For manufacturing companies, centralizing parts data from disconnected sources into a single Electronic Parts Catalog (EPC) system continues to gain popularity. Moving to an EPC system enables efficient content reuse, greater control and the easy creation of both online catalogs and exportable/printable parts books. There are some clear benefits for companies who make the switch to…

Content Management in the Cloud

What Comes After ECM?

In January of 2017, research firm Gartner announced that the term “enterprise content management” (ECM) is headed for an early retirement. The new market category to describe how large businesses capture, store and distribute information will now be called, at least by Gartner, “content services.” Sorry, that doesn’t mean Sharepoint is being decommissioned as of…

digitize to win, improve customer support, operations and online sales

Digitize to Win: How Technology Can Give Manufacturers a Competitive Edge

The manufacturing industry is going through a revolution, and companies that don’t modernize their business practices are going to be left behind. It’s been several decades since manufacturing companies began adopting software and tools to make internal processes more efficient: CAD for engineers, desktop publishing and graphics programs for writers and designers, and accounting software…

CAD drawing product engineering

Rethinking the Relationship Between Tech Pubs and Engineering

NOTE: This article was originally published in the Center for Information-Development Management’s (CIDM) Best Practices newsletter in February 2017. The author is Richard Ackerman, Digabit’s Senior Director of Solutions Engineering. Information developers in manufacturing environments have a natural desire to use engineering output to create product manuals, parts book content, and other technical support materials.…

Should You Update Parts Catalog Content? Do the Math!

With over 20,000 registered users, Digabit’s Documoto platform has generated enough data for us to estimate the return on investment (ROI) for various scenarios at manufacturing companies. Here is one common dilemma: While it’s a given to create electronic parts catalogs for new and current models, some of our customers have decades’ worth of older…

The 3 Deadly Sins of Online OEM Part Sales

How do manufacturers of heavy equipment and machinery typically sell parts for repairs and ongoing maintenance? Most would not be very successful running print ads like the one from the Pullford Co. at the top of this post. However, some companies still employ similar tactics to sell to online prospects. In this era of transition…

How to Avoid 3 Tempting Pitfalls of Structured Data

NOTE: This article was originally published in the Center for Information-Development Management’s (CIDM) Best Practices newsletter in October 2016. The article was contributed by Richard Ackerman, Digabit’s Senior Director of Technical Sales. The technical publishing world has increasingly gravitated toward structured data concepts and tools over the past decade. From XML to DITA to component…

Documoto's component-based electronic parts catalog

What’s a Component Content Management System?

According to Wikipedia, “A component content management system (CCMS) is a content management system that manages content at a granular level (component) rather than at the document level. Each component represents a single topic, concept or asset (for example an image, table, product description, or procedure). “The CCMS must be able to track ‘…relationships among…

webinar on increasing profits through technical publishing improvements

[Webinar] From Chaos to Profits: Breaking Down Silos with Documoto

For most manufacturers of complex machinery and heavy equipment, technical publishing is still a highly disjointed, labor-intensive process. Different functional areas use different tools to create files, generating incompatible formats and static, inflexible documentation. But it’s not just the publishing process that is inefficient. Duplication of efforts and time wasted searching for documents trickles all…

parts books that help dealers

5 Tips to Make Your Parts Catalogs More User Friendly

Here are five simple tips to improve your parts catalogs’ usability, so that dealers can get the most value from your publishing efforts: 1. Tweak Part Descriptions The part descriptions provided by engineering aren’t always readily understandable or helpful to dealers. Editing these during the publishing process can save time and money in the long…

Database Publishing Back and Forth

Trouble Keeping Illustrated Parts Lists Up-to-Date?

I’ve traveled the country talking to several equipment manufacturers. They usually tell me the same thing—managing and updating parts information in Illustrated Parts Lists and Electronic Parts Catalogs is a constant challenge. Manufacturers commonly provide Illustrated Parts Catalogs for end users and service personnel to be able to identify components on large complex equipment. In order…