CAD drawing product engineering

Rethinking the Relationship Between Tech Pubs and Engineering

NOTE: This article was originally published in the Center for Information-Development Management’s (CIDM) Best Practices newsletter in February 2017. The author is Richard Ackerman, Digabit’s Senior Director of Solutions Engineering. Information developers in manufacturing environments have a natural desire to use engineering output to create product manuals, parts book content, and other technical support materials.…

Documoto's component-based electronic parts catalog

What’s a Component Content Management System?

According to Wikipedia, “A component content management system (CCMS) is a content management system that manages content at a granular level (component) rather than at the document level. Each component represents a single topic, concept or asset (for example an image, table, product description, or procedure). “The CCMS must be able to track ‘…relationships among…

webinar on increasing profits through technical publishing improvements

[Webinar] From Chaos to Profits: Breaking Down Silos with Documoto

For most manufacturers of complex machinery and heavy equipment, technical publishing is still a highly disjointed, labor-intensive process. Different functional areas use different tools to create files, generating incompatible formats and static, inflexible documentation. But it’s not just the publishing process that is inefficient. Duplication of efforts and time wasted searching for documents trickles all…

Productive tech writer typing rapidly on keyboard

5 Productivity Tricks to Shortcut the Parts-Publishing Process

While improving productivity on the manufacturing floor is often an OEM’s primary goal, many manufacturers are bringing that same scrutiny to their “upstairs factory” according to Industry Week. As product lead times shrink, there’s more and more pressure for tech pub departments to rapidly churn out comprehensive technical documentation that’s both accurate and up-to-date. So…