Documoto’s Technology Saves Thousands A Week in Labor Costs For LA Metro
What do 9.6 million people that live within a 1,433-square mile service area have in common? Transportation. When getting from point A to point B, breakdowns are not an option. Making accuracy for the mechanics at LA Metro, a network of 2,200 buses and 270 rail cars in service, essential.
Operating in a city that rarely sleeps, it is vital for LA Metro’s mechanics to stay ahead of maintenance repairs and keep their machines running on schedule. That’s why they turned to Documoto. With downtime listed as a top priority, LA Metro needed a reliable technology that could connect their Enterprise Asset Management (EAM) system to their parts personnel.
Additional Requirements Included:
- Eliminating the Use of Paper Manuals
- Identifying Machine Parts Accurately
- Increasing Mechanic Productivity
- Accessible and Responsive Customer Service
Many bus and rail car parts are available in digital formats, like CDs, but LA Metro’s mechanics were often left cross-referencing paper manuals, to identify parts. Documoto’s Cloud Library solves OEM dilemmas by offering users the ability to search and view the parts they need. Items like part catalogs, service manuals, repair bulletins, instructional videos, inspection reports, and even certifications can be stored and shared company-wide as they’re changed.
Now, LA Metro can easily manage, store, and share critical content with Documoto. See how in the visual representation below.
Overall, LA Metro’s staff improved order accuracy to 99% while expanding their ability to provide safe, reliable, and comfortable transportation. For a more in-depth review of how they saved thousands a week in labor costs, check out their case study.